FAQ's
(applies only to the following systems: 23926, 23927, 25523T, 40026, 40027, 28623T, 28624T)
  1. Where can I find wire colors for my specific vehicle?
  2. Help! I can't get the unit to Initialize! What am I doing wrong?
  3. How to get an accurate Diagnostic Code using the built-in Self-Diagnostics.
  4. I am getting a diagnostic code of 1 - What can I do?
  5. I am getting a diagnostic code of 2 - What can I do?
  6. I am getting a diagnostic code of 3 - What can I do?
  7. I am getting a diagnostic code of 5. What can I do?
  8. I am getting a diagnostic code of 12. What can I do?
  9. Help! The vehicle ignition wire colors do not match the colors on your website or in the installation manual! How can I make sure I have located the correct harness?
  10. When I press the brake, I hear the system click or the horn starts honking. What is wrong?
  11. Why were the extra parts that I need not included in this kit?
  12. I have to "initialize" or "reset" the unit by flipping the switch off and on again before it will start. What's wrong?
  13. I have a GM Truck and the check engine light is on! What have I done wrong?
  14. Do I REALLY need to install the Hood Pin Switch?
  15. Why can't I get my bypass to work with Passlock? Why is the resistance always changing? I set the resistance correctly but it still doesn't work. What can I do?
  16. Will the remote car starter model that I have work on a Carbureted Vehicle?
  17. Which DesignTech remote car starter work with a diesel engine?
Additional support can be found at our online consumer support site - directed support - online consumer support now available 24/7, 365 days a year! Go.
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